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Control4 system maintenance

If you’ve recently invested in home automation with a Control4 operating system, you will, by now, have discovered the joys of a more convenient, energy efficient and comfortable lifestyle. As with any technology, periodic maintenance is required to ensure your system continues to function effectively. In this guide, we outline how to check, update and reset Control4.

Checking Control4 functionality

If you want to carry out basic checks on your system, you can ensure all your connected devices are responding as expected. Test them with your Control4 interface to see if they switch on and off, and respond to other commands as required. If not, you can contact your Control4 installer for assistance.

Updating Control4

In order to get the best from your system, it’s advisable to update Control4 when required. Common reasons to carry out an update include:

  • Downloading the latest system software for improved functionality
  • Better support for high resolution audio streaming
  • Improved Wi-Fi speeds and system performance
  • Adding new touchscreen controls
  • Replacing controllers for improved speed and performance

In most cases, updates need to be carried out by a professional, authorised Control4 dealer. They have the necessary expertise to access the platform and ensure features are updated safely and correctly, without disruption to your existing configurations. Most dealers will advise when an update is necessary, and some can be completed remotely. However, if you want to check if an update is available, you can contact a Control4 specialist in Kent for details.

Resetting Control4

When troubleshooting issues or preparing for a new configuration, it’s often necessary to reset your system. A soft reset will enable you to reboot without losing any of your configurations, and is a good option for resolving minor issues. Simply unplug the main controller from its power source, wait for around 30 seconds, then plug it back in. You can use this option to resolve minor issues with individual devices too.

Occasionally, a hard reset may be required. This restores your main controller to its factory settings, erasing all your chosen configurations and settings, as well as any stored user data. The process is more complex, so you should only proceed with a hard reset if you have spoken to your Control4 installer first. You will find the instructions to carry it out in your installation guide.

Network maintenance

In addition to updates and maintenance of the Control4 system itself, it’s essential to keep your network connection secure and operating at an optimal speed. Adding devices will slow your connection down unless you have the bandwidth to support them, so regularly update your router’s firmware, change passwords and upgrade your system if necessary. A good smart home installer will ensure your Wi-Fi can handle the demands placed on it before adding devices, but as you expand and improve your automation system, you may need to adjust your network connection accordingly.

To access updates or discuss an issue with your Control4 system, contact your local authorised Control4 dealer today

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